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FAQs
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F.A.Qs

Frequently asked questions

WHY HCH?

HCH believes in delivering quality products to its customers.

We have a team of expert advisors who have designed Work processes as per international standards.

At “HCH TOYS” we aim to serve our clients with “Product Reliability” “Minimal Cost” and “Commercial Viability”.

To meet our client’s expectations our quality team monitors all aspects of quality so we can meet international standards.

To provide a hassle free service we fulfill clients all logistics requirements starting from demand management to final delivery to individuals or trade customers.

 our prime investment is our team who chose products with care and make sure to deliver it in perfect condition on time.

An exponentially growing company in the IRAN…at the same time in the ASIA and the finally in the WORLD

HOW DO WE CONTACT YOU?

We prefer all communications by e-mail to sales@hchtoys.com, where your messages will route to the appropriate department. but we are always online on whatsapp:

Of course, you may also use a telephone or fax to connect us.

sales@hchtoys.com

Whats app; (+98) 96 2002 298

How long are prices valid?

Prices vary based on quantity, payment, and shipping terms. Therefore prices quoted based on requests. All prices are subject to our final confirmation unless otherwise mentioned in the quotation. Mostly all prices are valid for ten calendar days.

How can we place orders?

It is better to place an order by email our professional marketing team will get back at due course.

What are your minimum order quantities?

We do our best to deliver the goods at the lowest possible price to our customers.it is better to check the minimum order quantity with our sales experts case by case.

What are your shipping terms?

Normal shipment is “by sea”. Shipment by air, couriers, post parcel can also be arranged upon request.

How fast can you make shipments? How fast can we receive goods?

Transit period depends on a wide variety of factors – such as order type, quantity, number of mixed products in one shipment, shipping mode, or delays at customs at destination. Normally Shipments can be made within 2-4weeks from date of receipt of order.

Will I receive options/advices to help me choose the product (s) I want?

Yes, definitely. By consulting with our export expertise, we’re happy to discuss and present available options based on different factors such as your local market demands and delivery methods. Once you’ve shortlisted the products you’re interested in, we will arrange samples for you to test and verify particularity of product .

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